1. Information We Collect
We collect information necessary to process your custom eyewear orders, verify your prescription health, and provide a premium experience:
- Identity Data: Name, age, and contact information (email, phone, address).
- Prescription Data: Sphere (SPH), Cylinder (CYL), Axis, Addition (ADD), and Pupillary Distance (PD).
- Payment Details: Secure transactions handled entirely by our verified encryption processors.
- Browsing Data: Storefront preferences and active session interactions.
2. How We Protect Your Medical Data
Spectacle and contact lens prescriptions constitute health data. We employ medical-grade secure storage protocols to restrict internal staff access:
Your prescription is only accessed by certified opticians and lab specialists during the lens grinding, coating, and assembly steps. It is never sold or shared with external marketing agencies.
3. Third-Party Sharing
We share your information strictly with partners required to execute your purchase:
- Logistics: Delivery couriers (for shipping spectacles to your address).
- Payment Processors: Stripe or verified banking gateways.
- Regulatory Bodies: Where verified optical prescriber laws demand prescription checks.
4. Your Rights
Under data privacy laws, you possess full authority to access, edit, or purge your customer profile. If you wish to request a copy of your optical history, update your details, or delete your record, please contact us at privacy@opticalhouse.local.